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Does Customer Service Need To Change Now That We Have Social Media?

by Walt
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Customer Service in a Social Media Dominated World. Do we need to update customer service? Is it still relevant? I feel YES – but with some updates needed to reflect the world we live in these days. There are some things we can’t ignore that greatly impact what we view as good customer service these […]

Finding New Customers

  http://discover.gojeo.com Finding New Customers Starts With Defining Your Ideal Customer When you are thinking about lead generation, and finding new customers to work with, one of the most crucial first steps is to tightly define your ideal customer or avatar. You should be able to determine the demographics when looking for more customers. Who […]

Lead Generation with Cold Outreach Email

by Walt
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http://discover.gojeo.com Lead Generation with cold email outreach is one of the most scaleable ways of generating income for business. When you are looking for ways to fill your sales funnels with lead generation, there are several ways to go. As Jason Lemkin talks about in his book ‘Predictable Revenue’ the concept of ‘Spears’ is where […]

How To Get Sales, Support And Engagement With The Apps You Are Already Using

by Walt
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Having too many platforms for communication can be sometimes overwhelming. But you need to do it for customer support. Do you manage Facebook, Skype and a website then find it difficult to respond to multiple platforms because you’re a busy individual? Do you also have AWeber, Sendlane and SendGrid but don’t have the time and […]