Universal Media Online Software

webinar dos and don'ts

The Dos and Don’ts of a Successful Webinar

by Walt Bayliss
Webinars are known for attracting some of the most engaged audience in marketing. The attendees are more invested in the information dispensed during the event, they interact more, and they are more likely to have a positive response to the presented call to action. That means more leads, more clicks, more prospects urged further along the buyer’s journey. With a lot of benefits riding on hosting a successful webinar, details are vital. This is why it’s important to note what to do and what NOT to do to make sure your next webinar blows the competition’s out of the water. […]

Protect Your Kids From Online Dangers With RepWarn

by Walt Bayliss
The internet has become the 21st century version of the wild, wild West. With more and more teens and adolescents having access to mobile devices, the number of cyber bullying cases in minors have also increased. Research shows that 43% of kids have experienced online bullying and only 1 out of 10 will tell a parent or a trusted adult about it. Make sure your child doesn’t have to go through this ordeal. Protect your kids online by putting a warning system in place. RepWarn functions as a parental monitoring tool that tracks mentions of your children’s names online. Visit our personal license […]
time management tips

Work Smarter: Five Tips for Effective Time Management

by Walt Bayliss
Time can be a great equalizer. While things might not be fair when it comes to circumstances or opportunities, we all still get the same number of hours in a day. And, a lot of times, it’s how we manage the 24 hours we have that can have a huge effect on our circumstances and opportunities. Are you using yours wisely? Do you start your day motivated and finish it strong, or do you close the day wondering where your time went and what you actually accomplished with it? Here are five things you can utilize right now to make […]

Online Reputation Management: A Do-It-Yourself Guide [INFOGRAPHIC]

by Walt Bayliss
Online reputation management does not have to be something only firms can do. With a bit of research and dedication, small business owners and devout do-it-yourselfers can manage their own brand online. Here are three important practices you can get started with to make sure your online rep stays pristine and protected. Download this free eBook for even more D-I-Y steps in managing your online reputation. RESPOND AND ENGAGE. Social media has become the platform most commonly used by customers to engage with a business. Make sure your brand is visible online so your customers can easily find you. And reply to ALL messages – you want to establish a […]

Getting Started in Online Marketing. Walt Bayliss March 2016

by Walt
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Hi Everyone, just some thought about starting and running an online business. I hope you find it useful. Yours In Success Walt Bayliss Author informationWaltProfessional Software developer and online entrpreneur. Follow and stay up to date with ou...
customer service tips

5 Ingredients of Outstanding Customer Service

by Walt Bayliss
No matter your industry or the size of your operation, customer service is an essential part of it. Sure, having a great sales team and an excellent product can drive growth, but only at the beginning. What gets customers to come back and become ambassadors of your brand is how they are treated by your business and how you made them feel. A customer experience report has revealed that 82% of people have stopped doing business with a company not due to issues with the product or its price, but due to a poor customer service experience. Good customer service […]
youtube marketing tips

3 Video Marketing Tips to Help You Rank on YouTube

by Walt Bayliss
No one is denying the importance of having great video content in order to rank on YouTube. On top of that, though, you also need to know how to optimize what you have so people see it. This is where video marketing comes in. After all, you might have the best and most informative YouTube video out there on SEO tips and tricks, but it’s all for naught when you’re not using effective tags and helping users find you. Download this free software and boost your video marketing efforts. Encourage likes, comments, and subscriptions. You’d think that when you have […]
benefits of bad reviews

Bad Reviews Don’t Have To Be Bad News

by Walt Bayliss
We’ve all received a bad review and agonized over both the contents of it and how to control its damage. But online customer complaints don’t have to be bad news for your business. A lot of times, as long as they’re handled right, negative reviews can turn out to be really helpful to your reputation. Handled well, negative reviews can turn out to be really helpful to your reputation. (Tweet This.) Here are some ways your business can benefit from bad reviews. They give your good reviews credibility.   Customers get suspicious when they only see 5 stars on your […]
bad review dos and don'ts

5 Don’ts When Responding to a Bad Review

by Walt Bayliss
At one point or another, we’ve all received a bad review that was so unreasonable that we were tempted to lash out at the reviewer with a list of all the reasons why they were wrong and how it’s literally impossible to please them. Some of us even go further than tempted and actually replied to reviews like this. And while, it’s a must to respond to bad reviews, it’s a huge no-no to scold reviewers. Even if you believe they need to be put in their place. Here are five important don’ts to always keep in mind when replying to […]